Return and refund policy

Effective Date: July 30, 2026

At wxpmukgb.shop, we are committed to providing a smooth and reliable shopping experience. If you are not fully satisfied with your purchase, you may request a return under the conditions below.

Return Guidelines

You may request a return within 30 days of the delivery date.

To be eligible for a return:

• The item must be unused, unwashed, and in its original condition.
• Original packaging, tags, manuals, and accessories must be included.
• Proof of purchase or an order confirmation is required.

Items that have been modified, damaged due to improper use, or returned with missing components may not qualify for a refund.

Return Request

Please contact our customer support team before returning any merchandise.

Email: info@wxpmukgb.shop

Please include:

• Order number
• Product name
• Reason for the return
• Photos if the item arrived damaged, defective, or incorrect

Once approved, detailed return instructions will be sent to you by email.

Inspection Process

All returned products are inspected after arrival. Refund eligibility is determined once the inspection has been completed.

Refund Processing

Approved refunds are typically processed within 5–10 business days.

Refunds are issued to the original payment method used when placing the order.

Return Exceptions

Return requests submitted after the allowed return period or products that do not meet the conditions above may not be accepted.